Terms of Business

INTRODUCTION

Welcome to The Interior Designers Hub Terms of Business (“Terms”).

These Terms apply to the Services provided by The Interior Designers Hub. By placing an order you agree to be bound by the Terms set out below.

THESE TERMS

These are the Terms on which we supply Services and digital content to you. Please read these Terms carefully before you enter into a contract with us. 

These Terms tell you who we are, how we will provide Services and digital content to you, what to do if there is a problem and other important information.

These Terms apply whether you are a consumer contracting with us wholly or mainly for your personal use or a business contracting with us in connection with your trade or profession.

When you buy and use our Services, you agree to all of these Terms and you accept that you are entering into a legally binding contract with The Interior Designers Hub (“Contract”).

From time to time we may modify these Terms. If we make material changes, we will provide you with the opportunity to review the changes before they become effective. Your continued use of our Services after we publish or send a notice about our changes to these Terms means that you are consenting to the updated Terms.

We reserve the right to limit your use of our Services if we believe that you may be in breach of this Contract, our codes of conduct, the law or are misusing the Services.

INFORMATION ABOUT US AND HOW TO CONTACT US

We are The Interior Designers Hub, a trading name of Kate Hatherell (“The Interior Designers Hub”). Our address is 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB, England

You can contact us by email at hello@interiordesignershub.co.uk or by telephoning us on 020 3488 4181.

We will contact you by writing to you at the email address or postal address you provide to us.

Our Services are advertised and hosted on interiordesignershub.co.uk, a website operated by The Interior Designers Hub Limited (our/the “Website”). 

LEVEL 3 DIPLOMA IN PROFESSIONAL INTERIOR DESIGN

The Level 3 Diploma in Professional Interior Design (“Diploma”) is a Service offered by The Interior Designers Hub that is externally verified through AIM Qualifications and Assessment Group and is registered with Ofqual, The Office of Qualifications and Examinations Regulation, a non-ministerial government department that regulates qualifications, exams and tests in England.

The Diploma is a modular course with 10 modules as described on the Website (“Diploma Modules”).

The Diploma is a flexible online course and following enrolment, you complete the modules at your own pace. Diploma Modules must be completed within 2 years. 

Once you enrol on the Diploma, we will verify your identity and register you as a student with the awarding body for your qualification.  Once your identity details are verified, you will receive an email welcoming you with information advising you about how to access our Services relating to the Diploma.

We will supply you with a login and password to access the teaching materials on the Website.

The teaching materials include digital content and you will be required to download items such as worksheets, workbooks and video content.

Following a request from you, we will offer access to our Facebook group, Student Campus, for the duration of the Diploma. Joining Student Campus is optional and is not a requirement of the Diploma.

We are a recognised reseller of Trimble SketchUp Software and we are authorised as an agent to market and facilitate sales of SketchUp Software to end-users.

A 24 month licence of Trimble SketchUp Software is included in the Diploma Fee (defined below).

Trimble SketchUp will grant you a personal, worldwide, non-assignable and non-exclusive licence to use the executable version of the Trimble SketchUp Software. The terms of use are available on www.sketchup.com.

We offer no warranties in respect of Trimble SketchUp Software and are not liable for any damage or loss you suffer as a result of entering into a licence with Trimble SketchUp.

DIPLOMA FEES

When you enrol on the Diploma you agree to pay the fee for the Diploma (“Diploma Fee”). Details of the Diploma Fee is available on www.interiordesignershub.co.uk (Website) prior to enrolment and before entering into this Contract. 

You can choose to pay the Diploma Fee in full following enrolment and we offer a discount on this one-off payment. Alternatively you can pay the Diploma Fee in 12 equal monthly instalments, or 18 equal monthly instalments.

We offer a 14-day cooling off period from the day after we have received your first payment in respect of the Diploma Fee, whether you have chosen to pay in full or instalments.

In the event that change your mind during the cooling off period, please email us at hello@interiordesignershub.co.uk.

We will issue a refund to you of sums you have paid us and deduct from any refund the sum of £175 which we consider to be a proportionate amount for the supply of the Services during the cooling off period.

Following the cooling off period, you will not be able to cancel the Contract for the Diploma and the Diploma Fee is non-refundable regardless of whether you have paid in full, chosen to pay in instalments or whether you utilise the Services. For the avoidance of doubt, if you choose to pay the Diploma Fee in instalments, you are agreeing to pay all 12 instalments if you have chosen the 12 month instalment option, or all 18 instalments if you have chosen the 18 month instalment option.

In the event that you fail to make payment of an instalment, the entire outstanding balance of the Diploma Fee will immediately become due. We reserve the right to take legal action to recover such sum from you.

If you choose to pay the Diploma Fee in instalments, you may temporarily freeze payment of the instalments for up to 3 calendar months for the following reasons only of serious illness, serious injury, redundancy or loss of livelihood. We will require you to produce proof which is satisfactory to us for any of these reasons that you are relying on to freeze payment of instalments. Freezing payment of instalments is not equivalent to cancelling the Contract.

If you wish to freeze payment of the instalments, you can request us to do so in writing.

If we agree to freeze payment of the instalments, we will do so with effect from the next instalment due. We will not refund any instalments already paid.

You must tell us when you plan to resume paying the instalments.

Instalments will become due after 3 months of freezing payments. If you fail to make payment of the next instalment due following a 3 month payment freeze, the entire outstanding balance of the Diploma Fee will immediately become due.  We reserve the right to take legal action to recover such sum from you.

PAYMENTS

Payments are to be made to Kate Hatherell trading as The Interior Designers Hub.

Payments can be made via the Website by either credit or debit card using our Stripe payment gateway.

If you choose to pay the Diploma Fee in instalments, payments are by way of a monthly sum that is automatically charged to your credit or debit card when an instalment is due.

You acknowledge and accept that it is your responsibility to ensure the card details you have supplied remain current and valid and to update your credit or debit card details if they should change. You can make changes to your card details on the Website.

Your card details will be stored by Stripe secure servers until you have made payment of all 12 instalments of the Diploma Fee.

We accept no responsibility for any error, omission, negligence of Stripe.  For full terms and conditions for Stripe, follow the contact link on its website: https://stripe.com/gb.

FACEBOOK GROUPS

We administer Facebook groups and offer access to these groups as part of our Services.

Access to some of our Facebook groups is limited to users of the Services which the groups support. Access to other of our Facebook groups is available to anyone who works as an interior designer, or would like to work as an interior designer and who has responded to our group questions truthfully. 

A request to join our Facebook groups will confirm that these Terms have been read and accepted and that you consent to having your personal details stored on our database.

You must have a Facebook account in order to access our Facebook groups and you agree to keep your Facebook password secure and confidential and adhere to the general terms and conditions as required by Facebook and to any codes of conduct in place at our Facebook groups.

You are not permitted to share screenshots or content from the Facebook groups without our express permission.

You acknowledge and accept that when you share information on our Facebook Groups, others can see, copy and use that information.

You acknowledge and accept that content that we supply on our Website and Facebook groups or shared in our meet-ups must not be shared elsewhere without our express written permission.

We are not obligated to publish any information or content within our Services and can remove it in our sole discretion, with or without notice or explanation.

We respect the intellectual property rights of others and we require that information posted by members of our Facebook Groups be accurate and not in violation of the intellectual property rights or other rights of third parties.

Where members have any grievance relating to the use of our Facebook groups, members should contact Kate Hatherell who is the administrator of our Facebook groups.

Where the administrator of our Facebook groups is made aware that the conduct of any member of our Facebook groups is in breach of these Terms, including our codes of conduct, they will always try to resolve this informally. However we reserve the right to take the following actions:

(a) Suspend the member from posting either for a specific period of time, or until a satisfactory resolution is reached

(b) Remove the member from our Facebook group

INTELLECTUAL PROPERTY

All content on any social media account controlled by us, including but not limited to Facebook, Instagram, and Pinterest accounts, other online page or presence and any other area whatsoever which we use for any reason is the intellectual property of The Interior Designers Hub unless otherwise stated.

Our Services are advertised and hosted on the Website. You must not use any photo, copy, text or other material from the Website for any reason. Downloading of any images, text, videos, online tutorials, or any material is strictly prohibited unless it is intended to be downloaded as the digital content we supply to you as part of the Diploma or Certificate.

Nothing shall be construed as granting any rights to you or any other person in respect of intellectual property rights in the Website. Title to and ownership of all intellectual property rights embodied by or otherwise incorporated into the content of the Website including the digital content for the Diploma shall remain with the copyright owner. Except as expressly provided in these Terms, nothing shall be construed to grant to you any right, title or interest in or to such content.

For the avoidance of doubt, all intellectual property in online tutorials, pdf tutorials and any other material and content on the Website shall remain belonging to the copyright holder.

Should you breach these Terms, we reserve the right to take immediate legal action against you.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract, our failing to use reasonable care and skill or our supplying digital content that is not as described, fit for purpose and of satisfactory quality, but we are not responsible for any loss or damage that is not foreseeable.

Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, there was a strong likelihood it might happen.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for breach of your legal rights in relation to the Services and digital content we supply.

If defective digital content which we have supplied to you damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. However we are not liable for any damage or loss you suffer as a result of entering into a licence with Trimble SketchUp. 

We are not liable for business Where we supply our Services to non-consumers, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

While we use reasonable endeavours to verify the accuracy of any information we place on the Website and our Facebook groups, we give no warranties, whether express or implied, in relation to its accuracy.

We will attempt to ensure continuity of our Services at all times, however we cannot be held responsible for interruptions where these are outside of our control. Server downtime, hacking, force majeure and other crises may interrupt our Services and we will endeavour to repair any issues promptly. We will have no obligation to compensate you for any periods of temporary disruption to our Services in these situations.

We give no warranty that the Website or our Facebook groups will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the servers that make them available, are free of viruses or bugs.

HOW WE MAY USE YOUR PERSONAL INFORMATION

We will only use your personal information as set out in our Privacy Policy and Cookie Policy which you can find our on our Website www.interiordesignershub.co.uk.

TERMINATION

Any amounts owed by either party prior to termination shall remain owed after termination.

DISPUTE RESOLUTION

These Terms are governed by English law.

As a business, you agree to submit all disputes arising out of or in connection with these Terms to the exclusive jurisdiction of the English courts.

As a consumer, if you live in Scotland, you can bring legal proceedings in respect of all disputes arising out of or in connection with these Terms in either the Scottish or the English courts.

As a consumer, if you live in Northern Ireland you can bring legal proceedings in respect of all disputes arising out of or in connection with these Terms in either the Northern Irish or the English courts.

OTHER IMPORTANT TERMS

You acknowledge and accept that we will provide notices to you in the following ways: online as a notice on our Website, through our Facebook groups or a message sent to the contact information you provided to us. You agree to keep your contact information up to date. We cannot be held responsible for the loss of value to you as a result of your failure to maintain your contact information or to check your email junk/spam folders.

We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You may not assign or transfer this Contract or your membership or use of Services to anyone without our consent.

This contract is between you and us. No other person shall have any rights to enforce any of its terms.

If a court finds part of this Contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing this Contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this Contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the Services, we can still require you to make the payment at a later date.